Loganair delay compensation, and how often you'll actually need it
£220 per passenger, if your Loganair flight arrived 3 or more hours late
Every Loganair route we hold a distance for falls in the same band, so that is the figure. About 352 Loganair flights a year cross that line.
In the last 12 months, Loganair operated 58,648 flights at UK airports, and 0.6% were 3 or more hours late, the threshold where £220 per passenger becomes payable.
Punctuality is down on last year: 77.2% of flights ran on time against 80.0% in the twelve months before, and the average delay rose from 11 to 12.7 minutes.
| Loganair, last 12 months | Figure | vs year before |
|---|---|---|
| Flights at UK airports | 58,648 | was 54,736 |
| Ran on time (within 15 min) | 77.2% | ▼ was 80.0% |
| Average delay | 12.7 min | ▲ was 11 min |
| 3h+ late (compensation threshold) | 0.6% | - |
| Cancelled | 3.3% | - |
| Flights 3h+ late (a year) | 352 flights/year | - |
The CAA's figures combine arrivals and departures, so this covers both directions of travel.
Loganair's delays, month by month
Worst month: November 2025, averaging 18.2 minutes.
How to claim from Loganair
Loganair takes compensation claims through its own online form. On timing, they say: Up to 28 days before it recommends involving a third party. Compensation is not paid automatically, so nothing happens until you claim.
If you would rather write, their address for claims is Loganair Limited, Lightyear Building, 9 Marchburn Drive, Glasgow Airport, Paisley, Renfrewshire, PA3 2SJ.
Loganair's compensation page allows written claims to its registered office and warns that third-party claims companies 'often deduct a fee from your compensation payment'.
If Loganair refuses and you think the refusal is wrong, the next step is the Civil Aviation Authority's Passenger Advice and Complaints Team, which can review the refusal and press the airline, though its finding is not binding. You do not need a solicitor and you do not pay to use it.
You can claim directly yourself and keep the whole payout, or a claim firm will do the chasing for a share of it. Both end up at the same place.
Claim route checked against Loganair's own site and the CAA's dispute-scheme lists on 12 August 2026. Airlines move these pages, so tell us if a link has gone stale.
What the rules turn on
Where the flight departed decides everything, not the airline's nationality. Anything leaving a UK airport is covered by UK261 whoever operates it, and anything leaving the EU by EU261. A delay of 3 or more hours on arrival pays £220 to £520 per passenger when the cause was within the airline's control, which covers technical faults, crew shortages and the knock-on from a late inbound aircraft. It pays nothing when the cause was genuinely extraordinary, though airlines stretch that word further than the case law supports, so a refusal on those grounds is worth testing rather than accepting.
Loganair at each UK airport
| Airport | 3h+ % | On-time % |
|---|---|---|
| Aberdeen | 1.0% | 77.5% |
| Glasgow | 0.3% | 78.2% |
| Edinburgh | 0.7% | 72.3% |
| Manchester | 0.6% | 74.2% |
| Southampton | 0.5% | 76.4% |
| Isle of Man | 0.3% | 79.1% |
| Heathrow | 0.3% | 78.6% |
| Jersey | 0.6% | 80.7% |
| Birmingham | 0.4% | 78.2% |
| Newcastle | 0.3% | 84.9% |
| Exeter | 0.7% | 73.0% |
| Liverpool (John Lennon) | 0.3% | 79.3% |
| Belfast City (George Best) | 0.7% | 84.8% |
| Bristol | 0.3% | 79.7% |
| London City | <0.5% | 77.1% |
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Source: UK Civil Aviation Authority punctuality statistics, July 2025 to June 2026. Analysis by CheckFlightCompensation; the CAA is credited as the data source as its publication conditions require. Figures cover the 25 largest UK airports.