easyJet delay compensation, and how often you'll actually need it
£220 or £350 per passenger, if your easyJet flight arrived 3 or more hours late
The exact figure depends on how far you were flying, and the checker works it out from your route. About 1,993 easyJet flights a year cross that line.
In the last 12 months, easyJet operated 398,684 flights at UK airports, and 0.5% were 3 or more hours late, the threshold where £220 or £350 per passenger becomes payable.
Punctuality is up on last year: 71.9% of flights ran on time against 68.9% in the twelve months before, and the average delay fell from 17.9 to 15.7 minutes.
| easyJet, last 12 months | Figure | vs year before |
|---|---|---|
| Flights at UK airports | 398,684 | was 390,045 |
| Ran on time (within 15 min) | 71.9% | ▲ was 68.9% |
| Average delay | 15.7 min | ▼ was 17.9 min |
| 3h+ late (compensation threshold) | 0.5% | - |
| Cancelled | 0.8% | - |
| Flights 3h+ late (a year) | 1,993 flights/year | - |
The CAA's figures combine arrivals and departures, so this covers both directions of travel.
easyJet's delays, month by month
Worst month: July 2025, averaging 23.7 minutes.
How to claim from easyJet
easyJet takes compensation claims through its own online form. Compensation is not paid automatically, so nothing happens until you claim.
easyJet's own notice states 'You must apply directly to us to receive your compensation'. Compensation is not paid automatically and must be claimed through their online portal.
If easyJet refuses and you think the refusal is wrong, the next step is Aviation ADR, a free independent scheme whose decision the airline has agreed to accept. You do not need a solicitor and you do not pay to use it.
You can claim directly yourself and keep the whole payout, or a claim firm will do the chasing for a share of it. Both end up at the same place.
Claim route checked against easyJet's own site and the CAA's dispute-scheme lists on 12 August 2026. Airlines move these pages, so tell us if a link has gone stale.
What the rules turn on
Where the flight departed decides everything, not the airline's nationality. Anything leaving a UK airport is covered by UK261 whoever operates it, and anything leaving the EU by EU261. A delay of 3 or more hours on arrival pays £220 to £520 per passenger when the cause was within the airline's control, which covers technical faults, crew shortages and the knock-on from a late inbound aircraft. It pays nothing when the cause was genuinely extraordinary, though airlines stretch that word further than the case law supports, so a refusal on those grounds is worth testing rather than accepting.
easyJet at each UK airport
| Airport | 3h+ % | On-time % |
|---|---|---|
| Gatwick | 0.5% | 70.4% |
| Luton | 0.5% | 70.3% |
| Manchester | 0.6% | 60.6% |
| Bristol | 0.4% | 72.4% |
| Belfast International | 0.5% | 78.3% |
| Edinburgh | 0.5% | 71.6% |
| Glasgow | 0.4% | 77.4% |
| Liverpool (John Lennon) | 0.4% | 82.1% |
| Birmingham | 0.6% | 73.9% |
| Stansted | 0.3% | 77.6% |
| Southend | 0.3% | 80.1% |
| Belfast City (George Best) | 0.5% | 78.7% |
| Jersey | 0.8% | 76.8% |
| Newcastle | 0.4% | 76.6% |
| Isle of Man | 1.4% | 74.2% |
| Aberdeen | 0.9% | 79.0% |
| Southampton | 1.0% | 76.9% |
| Leeds Bradford | 1.2% | 58.7% |
Flying soon? We'll watch your flight
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Source: UK Civil Aviation Authority punctuality statistics, July 2025 to June 2026. Analysis by CheckFlightCompensation; the CAA is credited as the data source as its publication conditions require. Figures cover the 25 largest UK airports.