How much compensation for a delayed United Airlines flight?

£520 each, if you land 3 hours or more late

United Airlines is one of the 10 worst of the 80 airlines flying at UK airports for 3-hour delays.

Claim firms take a success fee, typically 20-30% plus VAT, and more again if the case has to go legal. On £520 that leaves you about £245 to £395. A claim firm only gets paid if it wins, so lose and you pay nothing.

We earn a fee if you claim through it.

15,596 flights a year75.8% on time281 a year land 3 hours or more late

What you're owed

Every United Airlines route we hold a distance for falls in the same band, so that is the figure. About 281 United Airlines flights a year cross that line.

What it pays

Pick the airport you flew from

United Airlines flies from 2 UK airports, so there is no single distance and no single figure. Open the one you flew from and every destination is priced.

From
Heathrow 13,702 flights a year £520each
Edinburgh 1,785 flights a year £520each

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If it lands 3 hours or more late we email you what you're owed.

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How bad is it

Does United Airlines get delayed a lot?

Yes, more than most. It's one of the 10 worst of the 80 airlines flying at UK airports, with about 1 flight in 55 landing 3 or more hours late (1.8%).

That works out at about 281 flights a year crossing the 3-hour line, which is the point the airline has to pay.

When is it worst?

July 2025, when United Airlines flights ran an average of 31.1 minutes late.

See all the numbers for United Airlines

In the last 12 months, United Airlines operated 15,596 flights at UK airports, and 1.8% were 3 or more hours late, the threshold where £520 each becomes payable.

The on-time rate held at 75.8%, and the average delay rose from 17.6 to 18.3 minutes.

United Airlines, last 12 months
United Airlines, last 12 months Figure vs year before
Flights at UK airports 15,596 was 15,066
Ran on time (within 15 min) 75.8% no change
Average delay 18.3 min ▲ was 17.6 min
3 hours or more late (the line where they pay) 1.8% -
Cancelled 2.0% -
Flights 3 hours or more late (a year) 281 flights/year -

The CAA's figures combine arrivals and departures, so this covers both directions of travel.

United Airlines' delays, month by month

31.1m
19.7m
16.8m
17.1m
19.5m
21.1m
19.9m
14m
15.9m
11.3m
15.6m
16.5m
JulAugSepOctNovDecJanFebMarAprMayJun

Worst month: July 2025, averaging 31.1 minutes.

Where it flies

United Airlines at each UK airport

Airport 3 hours or more late Landed on time
Heathrow 1.9%
76.9%
Edinburgh 1.7%
66.3%

From our own tracking

Recent United Airlines flights we logged running late

Every United Airlines arrival we logged running 3 or more hours late, or cancelled, at the airports we sweep since August. Newest first, and only flights UK or EU rules cover. A cancelled row carries no figure because what it pays turns on the notice you were given. The amount is what UK or EU rules pay that passenger, per person on the booking: usually the full rate for the distance, and half of it on the longest flights that landed between 3 and 4 hours late. Airlines can still dispute a claim by proving the cause was outside their control, so check yours to get the real answer.

UA231

United Airlines

5 hrs 7 min

Glasgow → Newark Liberty International Airport

5 Oct · 16:40 → 21:47

UA121

United Airlines

3 hrs 4 min

Barcelona → Newark Liberty International Airport

5 Oct · 15:05 → 18:09

UA231

United Airlines

3 hrs 27 min

Glasgow → Newark Liberty International Airport

3 Oct · 16:40 → 20:07

UA921

United Airlines

3 hrs 6 min

London → Newark Liberty International Airport

3 Oct · 21:20 → 00:26

UA65

United Airlines

Cancelled

Lisbon → Newark Liberty International Airport

2 Oct · 13:20

Depends on the notice you got

UA55

United Airlines

5 hrs 4 min

Paris → Newark Liberty International Airport

1 Oct · 15:45 → 20:49

UA56

United Airlines

3 hrs 13 min

Paris → Newark Liberty International Airport

1 Oct · 11:55 → 15:08

UA37

United Airlines

Cancelled

Edinburgh → Newark Liberty International Airport

30 Sept · 12:25

Depends on the notice you got

UA65

United Airlines

Cancelled

Lisbon → Newark Liberty International Airport

30 Sept · 13:20

Depends on the notice you got

UA271

United Airlines

8 hrs 3 min

Limerick city → Newark Liberty International Airport

29 Sept · 14:55 → 22:58

UA15

United Airlines

Cancelled

London → Newark Liberty International Airport

28 Sept · 18:40

Depends on the notice you got

UA71

United Airlines

Cancelled

Amsterdam → Newark Liberty International Airport

26 Sept · 11:30

Depends on the notice you got

UA386

United Airlines

Cancelled

Dubrovnik → Newark Liberty International Airport

26 Sept · 16:30

Depends on the notice you got

UA43

United Airlines

4 hrs 11 min

Frankfurt-am-Main → Newark Liberty International Airport

24 Sept · 13:40 → 17:51

UA316

United Airlines

5 hrs 13 min

Dublin → Newark Liberty International Airport

23 Sept · 16:20 → 21:33

Yours in the list? Check it free and we'll tell you what the airline owes you.

How to claim

Claiming from United Airlines

Airlines rarely pay compensation on their own. Nothing happens until someone claims, and plenty of first claims come back refused when the airline blames something outside its control.

The rules do not change with the airline. What decides your claim is where the flight took off and how late it landed, not whose aircraft it was.

Your rights

What the rules turn on

Where the flight departed decides everything, not the airline's nationality. Anything leaving a UK airport is covered by UK261 whoever operates it, and anything leaving the EU by EU261. A delay of 3 or more hours on arrival pays £520 each on the distances United Airlines flies, when the cause was within the airline's control, which covers technical faults, crew shortages and the knock-on from a late inbound aircraft. It pays nothing when the cause was genuinely extraordinary, though airlines stretch that word further than the case law supports, so a refusal on those grounds is worth testing rather than accepting.

Other airlines

More on your rights

Source: UK Civil Aviation Authority punctuality statistics, July 2025 to June 2026. Analysis by CheckFlightCompensation; the CAA is credited as the data source as its publication conditions require. Figures cover the 25 largest UK airports. Methodology and limitations.