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How much compensation for a delayed Air India flight?

£520 each, if you land 4 hours or more late (£260 each at 3 to 4 hours)

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Air India is one of the 10 worst of the 81 airlines flying at UK airports for 3-hour delays.

Flights a year
5,899
Landed on time
45.4%
Land 3 hours or more late
130 a year

Last 12 months, CAA data

What you're owed

Every Air India route we hold a distance for falls in the same band, so that is the figure. About 130 Air India flights a year cross that line.

The short answer

Getting compensation from Air India

If your Air India flight from the UK landed 3 hours or more late, or was cancelled with less than 2 weeks' notice, everyone on the booking may be owed up to £520 each when the cause was within Air India's control. Air India is an Indian airline, so only flights leaving the UK or the EU are covered, not flights from India into the UK.

Is my flight from Delhi or Mumbai to the UK covered?

No. UK and EU rules only cover an airline from outside Europe on flights leaving the UK or the EU. A late Air India flight into the UK does not pay fixed compensation.

How much is a late Air India flight from the UK worth?

Flights from the UK to India are long-haul, so a delay of 4 hours or more at your final destination pays £520 each, and a delay of 3 to 4 hours pays half, £260 each. Children count as passengers too.

What if I missed my connection in Delhi or Mumbai?

If the whole trip was one booking that started in the UK, what counts is how late you reached your final destination. Land 3 hours or more late there and you may be owed up to £520 each, even if the delay began on the second flight.

Does a cancelled Air India flight count?

Yes, if you were told less than 2 weeks before the flight. You are owed the same as a long delay unless Air India offered a replacement close to your original times, or the cause was outside its control. You can also choose a full refund instead of a new flight.

What it pays

Pick the airport you flew from

Air India flies from 3 of the UK airports we cover, so there is no single distance and no single figure. Open the one you flew from to see its busiest routes priced.

From
Heathrow 4,843 flights a year £520each
Birmingham 581 flights a year £520each
Gatwick 475 flights a year £520each

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How bad is it

Does Air India get delayed a lot?

Yes, more than most. It's one of the 10 worst of the 81 airlines flying at UK airports, with about 1 flight in 45 landing 3 hours or more late (2.2%).

That works out at about 130 flights a year crossing the 3-hour line, which is the point the airline has to pay.

When is it worst?

March 2026, when Air India flights ran an average of 98.4 minutes late.

See all the numbers for Air India

In the last 12 months, Air India operated 5,899 flights at UK airports, and 2.2% were 3 hours or more late, the threshold where £260 each becomes payable, rising to £520 each from 4 hours late.

Flights are landing on time less often than last year: 45.4% ran on time against 51.1% in the twelve months before, and the average delay fell from 39.9 to 35.8 minutes.

Air India, last 12 months
Air India, last 12 months Figure vs year before
Flights at UK airports 5,899 was 6,087
Ran on time (within 15 min) 45.4% ▼ was 51.1%
Average delay 35.8 min ▼ was 39.9 min
3 hours or more late (the line where they pay) 2.2% -
Cancelled 1.8% -
Flights 3 hours or more late (a year) 130 flights/year -

The CAA's figures combine arrivals and departures, so this covers both directions of travel.

Air India's delays, month by month

23.6m
35.8m
40.1m
24.2m
35.4m
41.7m
39.7m
98.4m
37.2m
19.1m
16.9m
11.7m
AugSepOctNovDecJanFebMarAprMayJunJul

Worst month: March 2026, averaging 98.4 minutes.

Where it flies

Air India at each UK airport

Airport 3 hours or more late Landed on time
Heathrow 2.1%
44.1%
Birmingham 2.7%
43.4%
Gatwick 2.9%
61.0%

How to claim

Claiming from Air India

Airlines rarely pay compensation on their own. Nothing happens until someone claims, and plenty of first claims come back refused when the airline blames something outside its control.

The rules do not change with the airline. What decides your claim is where the flight took off and how late it landed, not whose aircraft it was.

Your rights

What the rules turn on

Where the flight leaves from matters most. Anything leaving a UK airport is covered by the UK rules whoever operates it, and anything leaving the EU by the EU's. A flight into the UK or the EU is covered too when a UK or EU airline flies it. A delay of 4 hours or more on arrival pays £520 each (£260 each at 3 to 4 hours) on the distances Air India flies, when the cause was within the airline's control, which covers technical faults, crew shortages and the knock-on from a late inbound aircraft. It pays nothing when the cause was genuinely extraordinary, though airlines stretch that word further than the case law supports, so a refusal on those grounds is worth testing rather than accepting.

Other airlines

More on your rights

Source: UK Civil Aviation Authority punctuality statistics, August 2025 to July 2026. Analysis by CheckFlightCompensation; the CAA is credited as the data source as its publication conditions require. Figures cover the 25 largest UK airports. Methodology and limitations.