Cathay Pacific Airways delay compensation, and how often you'll actually need it
£520 per passenger, if your Cathay Pacific Airways flight arrived 3 or more hours late
Every Cathay Pacific Airways route we hold a distance for falls in the same band, so that is the figure. About 39 Cathay Pacific Airways flights a year cross that line.
In the last 12 months, Cathay Pacific Airways operated 4,352 flights at UK airports, and 0.9% were 3 or more hours late, the threshold where £520 per passenger becomes payable.
Punctuality is down on last year: 68.8% of flights ran on time against 72.7% in the twelve months before, and the average delay rose from 14.6 to 18.5 minutes.
| Cathay Pacific Airways, last 12 months | Figure | vs year before |
|---|---|---|
| Flights at UK airports | 4,352 | was 4,033 |
| Ran on time (within 15 min) | 68.8% | ▼ was 72.7% |
| Average delay | 18.5 min | ▲ was 14.6 min |
| 3h+ late (compensation threshold) | 0.9% | - |
| Cancelled | 0.9% | - |
| Flights 3h+ late (a year) | 39 flights/year | - |
The CAA's figures combine arrivals and departures, so this covers both directions of travel.
Cathay Pacific Airways' delays, month by month
Worst month: August 2025, averaging 34.9 minutes.
How to claim from Cathay Pacific Airways
If Cathay Pacific Airways refuses and you think the refusal is wrong, the next step is CEDR, a free independent scheme whose decision the airline has agreed to accept. You do not need a solicitor and you do not pay to use it.
You can claim directly yourself and keep the whole payout, or a claim firm will do the chasing for a share of it. Both end up at the same place.
Claim route checked against Cathay Pacific Airways' own site and the CAA's dispute-scheme lists on 12 August 2026. Airlines move these pages, so tell us if a link has gone stale.
What the rules turn on
Where the flight departed decides everything, not the airline's nationality. Anything leaving a UK airport is covered by UK261 whoever operates it, and anything leaving the EU by EU261. A delay of 3 or more hours on arrival pays £220 to £520 per passenger when the cause was within the airline's control, which covers technical faults, crew shortages and the knock-on from a late inbound aircraft. It pays nothing when the cause was genuinely extraordinary, though airlines stretch that word further than the case law supports, so a refusal on those grounds is worth testing rather than accepting.
Cathay Pacific Airways at each UK airport
| Airport | 3h+ % | On-time % |
|---|---|---|
| Heathrow | 0.8% | 68.0% |
| Manchester | 1.1% | 72.7% |
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Source: UK Civil Aviation Authority punctuality statistics, July 2025 to June 2026. Analysis by CheckFlightCompensation; the CAA is credited as the data source as its publication conditions require. Figures cover the 25 largest UK airports.