How much compensation for a delayed Singapore Airlines flight?
£520 each, if you land 4 hours or more late (£260 each at 3 to 4 hours)
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FreePick your airports and the date you flew. We'll list every flight on that route that day.
A few quick questions. No personal details needed.
Singapore Airlines is about average for the 81 airlines flying at UK airports for 3-hour delays.
- Flights a year
- 4,241
- Landed on time
- 81.5%
- Land 3 hours or more late
- 13 a year
Last 12 months, CAA data
What you're owed
Every Singapore Airlines route we hold a distance for falls in the same band, so that is the figure. About 13 Singapore Airlines flights a year cross that line.
The short answer
Getting compensation from Singapore Airlines
If your Singapore Airlines flight from the UK landed 3 hours or more late, or was cancelled with less than 2 weeks' notice, everyone on the booking may be owed up to £520 each when the cause was within the airline's control. Singapore Airlines is not a UK or EU airline, so only flights leaving the UK or the EU are covered, not flights from Singapore into the UK.
Is my flight from Singapore to London covered?
No. UK and EU rules only cover an airline from outside Europe on flights leaving the UK or the EU. A late Singapore Airlines flight into London does not pay fixed compensation, though you can still ask the airline for your out-of-pocket costs.
Which UK airports does Singapore Airlines fly from?
London Heathrow, London Gatwick and Manchester. A late flight leaving any of them is covered, and a delay of 4 hours or more pays £520 each, while a delay of 3 to 4 hours pays half, £260 each.
What if I missed my connection in Singapore?
If the whole trip was one booking that started in the UK or the EU, what counts is how late you reached your final destination. Land 3 hours or more late there and you may be owed up to £520 each, even if the delay began on the second flight.
Does a cancelled Singapore Airlines flight count?
Yes, if you were told less than 2 weeks before the flight. You are owed the same as a long delay unless Singapore Airlines offered a replacement close to your original times, or the cause was outside its control. You can also choose a full refund instead of a new flight.
What it pays
Pick the airport you flew from
Singapore Airlines flies from 3 of the UK airports we cover, so there is no single distance and no single figure. Open the one you flew from to see its busiest routes priced.
Watch my flight
Flying soon? We'll watch your flight
If it lands 3 hours or more late we email you what you're owed.
How bad is it
Does Singapore Airlines get delayed a lot?
Not especially. It's about average for the 81 airlines flying at UK airports, with about 1 flight in 330 landing 3 hours or more late (0.3%).
That works out at about 13 flights a year crossing the 3-hour line, which is the point the airline has to pay.
When is it worst?
October 2025, when Singapore Airlines flights ran an average of 13.8 minutes late.
See all the numbers for Singapore Airlines
In the last 12 months, Singapore Airlines operated 4,241 flights at UK airports, and 0.3% were 3 hours or more late, the threshold where £260 each becomes payable, rising to £520 each from 4 hours late.
Flights are landing on time more often than last year: 81.5% ran on time against 66.0% in the twelve months before, and the average delay fell from 16 to 9.3 minutes.
| Singapore Airlines, last 12 months | Figure | vs year before |
|---|---|---|
| Flights at UK airports | 4,241 | was 4,324 |
| Ran on time (within 15 min) | 81.5% | ▲ was 66.0% |
| Average delay | 9.3 min | ▼ was 16 min |
| 3 hours or more late (the line where they pay) | 0.3% | - |
| Cancelled | 0.2% | - |
| Flights 3 hours or more late (a year) | 13 flights/year | - |
The CAA's figures combine arrivals and departures, so this covers both directions of travel.
Singapore Airlines' delays, month by month
Worst month: October 2025, averaging 13.8 minutes.
Where it flies
Singapore Airlines at each UK airport
| Airport | Flights | Avg delay | 3 hours or more late | Landed on time |
|---|---|---|---|---|
| Heathrow | 2,839 | 8.4 min | 0.2% | 83.1% |
| Gatwick | 869 | 9.5 min | 0.2% | 81.6% |
| Manchester | 533 | 13.3 min | 0.4% | 72.6% |
How to claim
Claiming from Singapore Airlines
Airlines rarely pay compensation on their own. Nothing happens until someone claims, and plenty of first claims come back refused when the airline blames something outside its control.
The rules do not change with the airline. What decides your claim is where the flight took off and how late it landed, not whose aircraft it was.
Your rights
What the rules turn on
Where the flight leaves from matters most. Anything leaving a UK airport is covered by the UK rules whoever operates it, and anything leaving the EU by the EU's. A flight into the UK or the EU is covered too when a UK or EU airline flies it. A delay of 4 hours or more on arrival pays £520 each (£260 each at 3 to 4 hours) on the distances Singapore Airlines flies, when the cause was within the airline's control, which covers technical faults, crew shortages and the knock-on from a late inbound aircraft. It pays nothing when the cause was genuinely extraordinary, though airlines stretch that word further than the case law supports, so a refusal on those grounds is worth testing rather than accepting.
Other airlines
Source: UK Civil Aviation Authority punctuality statistics, August 2025 to July 2026. Analysis by CheckFlightCompensation; the CAA is credited as the data source as its publication conditions require. Figures cover the 25 largest UK airports. Methodology and limitations.