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How much compensation for a delayed Air Canada flight?

£520 each, if you land 4 hours or more late (£260 each at 3 to 4 hours)

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Air Canada is worse than most of the 81 airlines flying at UK airports for 3-hour delays.

Flights a year
6,545
Landed on time
73.6%
Land 3 hours or more late
79 a year

Last 12 months, CAA data

What you're owed

Every Air Canada route we hold a distance for falls in the same band, so that is the figure. About 79 Air Canada flights a year cross that line.

The short answer

Getting compensation from Air Canada

If your Air Canada flight from the UK landed 3 hours or more late, or was cancelled with less than 2 weeks' notice, everyone on the booking may be owed up to £520 each when the cause was within Air Canada's control. Air Canada is a Canadian airline, so only flights leaving the UK or the EU are covered, not flights from Canada into the UK.

Is my flight from Toronto to the UK covered?

No. UK and EU rules only cover an airline from outside Europe on flights leaving the UK or the EU. A late Air Canada flight into the UK does not pay fixed compensation.

How much is a late Air Canada flight from the UK worth?

Every Air Canada route from the UK to Canada is long-haul, so a delay of 4 hours or more at your final destination pays £520 each, and a delay of 3 to 4 hours pays half, £260 each. Children count as passengers too.

What if I missed my connection in Toronto or Montreal?

If the whole trip was one booking that started in the UK, what counts is how late you reached your final destination. Land 3 hours or more late there and you may be owed up to £520 each, even if the delay began on the second flight.

Does a cancelled Air Canada flight count?

Yes, if you were told less than 2 weeks before the flight. You are owed the same as a long delay unless Air Canada offered a replacement close to your original times, or the cause was outside its control. You can also choose a full refund instead of a new flight.

What it pays

Pick the airport you flew from

Air Canada flies from 2 of the UK airports we cover, so there is no single distance and no single figure. Open the one you flew from to see its busiest routes priced.

From
Heathrow 6,025 flights a year £520each
Edinburgh 426 flights a year £520each

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If it lands 3 hours or more late we email you what you're owed.

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How bad is it

Does Air Canada get delayed a lot?

Yes, more than most. It's worse than most of the 81 airlines flying at UK airports, with about 1 flight in 85 landing 3 hours or more late (1.2%).

That works out at about 79 flights a year crossing the 3-hour line, which is the point the airline has to pay.

When is it worst?

January 2026, when Air Canada flights ran an average of 25.1 minutes late.

See all the numbers for Air Canada

In the last 12 months, Air Canada operated 6,545 flights at UK airports, and 1.2% were 3 hours or more late, the threshold where £260 each becomes payable, rising to £520 each from 4 hours late.

Flights are landing on time less often than last year: 73.6% ran on time against 76.9% in the twelve months before, and the average delay rose from 14.9 to 15.9 minutes.

Air Canada, last 12 months
Air Canada, last 12 months Figure vs year before
Flights at UK airports 6,545 was 6,581
Ran on time (within 15 min) 73.6% ▼ was 76.9%
Average delay 15.9 min ▲ was 14.9 min
3 hours or more late (the line where they pay) 1.2% -
Cancelled 3.2% -
Flights 3 hours or more late (a year) 79 flights/year -

The CAA's figures combine arrivals and departures, so this covers both directions of travel.

Air Canada's delays, month by month

15.7m
13.8m
6.9m
17.7m
23.9m
25.1m
14.9m
15.4m
10.2m
11.6m
18.8m
19.2m
AugSepOctNovDecJanFebMarAprMayJunJul

Worst month: January 2026, averaging 25.1 minutes.

Where it flies

Air Canada at each UK airport

Airport 3 hours or more late Landed on time
Heathrow 1.0%
74.6%
Edinburgh 2.1%
66.8%

How to claim

Claiming from Air Canada

Airlines rarely pay compensation on their own. Nothing happens until someone claims, and plenty of first claims come back refused when the airline blames something outside its control.

The rules do not change with the airline. What decides your claim is where the flight took off and how late it landed, not whose aircraft it was.

Your rights

What the rules turn on

Where the flight leaves from matters most. Anything leaving a UK airport is covered by the UK rules whoever operates it, and anything leaving the EU by the EU's. A flight into the UK or the EU is covered too when a UK or EU airline flies it. A delay of 4 hours or more on arrival pays £520 each (£260 each at 3 to 4 hours) on the distances Air Canada flies, when the cause was within the airline's control, which covers technical faults, crew shortages and the knock-on from a late inbound aircraft. It pays nothing when the cause was genuinely extraordinary, though airlines stretch that word further than the case law supports, so a refusal on those grounds is worth testing rather than accepting.

Other airlines

More on your rights

Source: UK Civil Aviation Authority punctuality statistics, August 2025 to July 2026. Analysis by CheckFlightCompensation; the CAA is credited as the data source as its publication conditions require. Figures cover the 25 largest UK airports. Methodology and limitations.