How much compensation for a delayed TUI Airways flight?
£220 to £520 each, if you land 3 hours or more late
Check your flight
FreePick your airports and the date you flew. We'll list every flight on that route that day.
A few quick questions. No personal details needed.
TUI Airways is worse than most of the 80 airlines flying at UK airports for 3-hour delays.
- Flights a year
- 61,005
- Landed on time
- 58.6%
- Land 3 hrs or more late
- 488a year
Last 12 months, CAA data
What you're owed
The exact figure depends on how far you were flying, and the checker works it out from your route. About 488 TUI Airways flights a year cross that line.
The short answer
Getting compensation from TUI Airways
If your TUI Airways flight landed 3 hours or more late, or was cancelled with less than 14 days' notice, everyone on the booking may be owed £220, £350 or £520 each, set by how far you flew. It applies when the cause was within TUI Airways' control, such as a technical fault or a crew shortage. Checking your flight is free and takes seconds.
How long does a TUI Airways claim take?
Airlines usually reply within a few weeks. If TUI Airways refuses or does not answer within eight weeks, you can take the claim to the airline's approved dispute resolution scheme, or to the Civil Aviation Authority if it does not use one. Both are free for passengers.
Does a cancelled TUI Airways flight count?
Yes, if you were told less than 14 days before the flight. You are owed the same as a 3-hour delay unless TUI Airways offered a replacement flight close to your original times, or the cause was outside its control. You can also choose a full refund instead of a new flight.
How far back can I claim from TUI Airways?
Up to six years in England, Wales and Northern Ireland, and five years in Scotland. Older flights are worth checking: most passengers never claim.
What if TUI Airways blames the weather?
Genuinely severe weather is usually outside the airline's control, so fixed compensation is unlikely, but TUI Airways must still give you food, drink and a hotel if you are stuck overnight. A delay caused by a technical fault or a crew shortage still counts, even on a stormy day.
What it pays
Pick the airport you flew from
TUI Airways flies from 14 UK airports, so there is no single distance and no single figure. Open the one you flew from and every destination is priced.
Busiest 8 shown. TUI Airways flies from 6 more UK airports, all listed further down this page.
Watch my flight
Flying soon? We'll watch your flight
If it lands 3 hours or more late we email you what you're owed.
How bad is it
Does TUI Airways get delayed a lot?
Yes, more than most. It's worse than most of the 80 airlines flying at UK airports, with about 1 flight in 130 landing 3 or more hours late (0.8%).
That works out at about 488 flights a year crossing the 3-hour line, which is the point the airline has to pay.
When is it worst?
June 2026, when TUI Airways flights ran an average of 29.6 minutes late.
See all the numbers for TUI Airways
In the last 12 months, TUI Airways operated 61,005 flights at UK airports, and 0.8% were 3 or more hours late, the threshold where £220 to £520 each becomes payable.
Flights are landing on time more often than last year: 58.6% ran on time against 56.6% in the twelve months before, and the average delay fell from 27.4 to 23.8 minutes.
| TUI Airways, last 12 months | Figure | vs year before |
|---|---|---|
| Flights at UK airports | 61,005 | was 62,728 |
| Ran on time (within 15 min) | 58.6% | ▲ was 56.6% |
| Average delay | 23.8 min | ▼ was 27.4 min |
| 3 hours or more late (the line where they pay) | 0.8% | - |
| Cancelled | 0.1% | - |
| Flights 3 hours or more late (a year) | 488 flights/year | - |
The CAA's figures combine arrivals and departures, so this covers both directions of travel.
TUI Airways' delays, month by month
Worst month: June 2026, averaging 29.6 minutes.
Where it flies
TUI Airways at each UK airport
| Airport | Flights | Avg delay | 3 hours or more late | Landed on time |
|---|---|---|---|---|
| Manchester | 13,356 | 24.8 min | 0.7% | 53.9% |
| Gatwick | 12,721 | 24.4 min | 0.9% | 57.3% |
| Birmingham | 8,487 | 24.4 min | 1.0% | 60.1% |
| East Midlands International | 4,678 | 15.5 min | 0.2% | 71.7% |
| Newcastle | 4,535 | 26 min | 0.9% | 54.4% |
| Bristol | 3,949 | 22.5 min | 0.7% | 61.6% |
| Glasgow | 3,291 | 24.8 min | 1.1% | 60.8% |
| Cardiff Wales | 3,011 | 23.1 min | 1.0% | 63.4% |
| Stansted | 1,668 | 28 min | 1.0% | 52.2% |
| Exeter | 1,519 | 13.4 min | 0.1% | 72.9% |
| Bournemouth | 1,498 | 22 min | 0.3% | 59.4% |
| Luton | 660 | 28.9 min | 0.6% | 51.7% |
| Belfast International | 617 | 27.2 min | 1.9% | 58.7% |
| Aberdeen | 441 | 32.4 min | 0.7% | 54.6% |
From our own tracking
Recent TUI Airways flights we logged running late
Every TUI Airways arrival we logged running 3 or more hours late, or cancelled, at the airports we sweep since August. Newest first, and only flights UK or EU rules cover. A cancelled row carries no figure because what it pays turns on the notice you were given. Amounts are per person on the booking (half on the longest flights that landed 3 to 4 hours late). Airlines can still dispute a claim by proving the cause was outside their control, so check yours for the real answer.
TUI Airways
Reus → Birmingham Airport
6 Oct · 11:35 → 14:53
TUI Airways
Skiathos → London Gatwick Airport
22 Sept · 15:30
TUI Airways
Vienna → London Gatwick Airport
21 Sept · 14:40
BY7CH
TUI Airways
Newcastle upon Tyne → Newcastle International Airport
20 Sept · 13:07 → 18:54
TUI Airways
Paphos → London Gatwick Airport
20 Sept · 00:20
TUI Airways
Larnaca → London Gatwick Airport
18 Sept · 04:55
TUI Airways
Heraklion → London Gatwick Airport
17 Sept · 16:20 → 21:41
TUI Airways
Hurghada → Bristol Airport
17 Sept · 02:35 → 05:45
TUI Airways
Kerkyra Island → London Gatwick Airport
14 Sept · 04:20 → 23:04
TUI Airways
Unknown → London Stansted Airport
12 Sept · 00:35
TUI Airways
Tenerife Island → Birmingham Airport
11 Sept · 03:20 → 06:53
TUI Airways
Mugla → London Gatwick Airport
10 Sept · 23:40
TUI Airways
Heraklion → Manchester Airport
9 Sept · 00:10 → 20:18
TUI Airways
Antalya → London Gatwick Airport
9 Sept · 00:50 → 18:38
Yours in the list? Check it free and we'll tell you what the airline owes you.
How to claim
Claiming from TUI Airways
TUI Airways does not pay compensation automatically. Nothing happens until someone claims, and plenty of first claims come back refused when the airline blames something outside its control.
The rules do not change with the airline. What decides your claim is where the flight took off and how late it landed, not whose aircraft it was.
Checked against TUI Airways's own site on 12 August 2026.
Your rights
What the rules turn on
Where the flight departed decides everything, not the airline's nationality. Anything leaving a UK airport is covered by UK261 whoever operates it, and anything leaving the EU by EU261. A delay of 3 or more hours on arrival pays £220 to £520 each on the distances TUI Airways flies, when the cause was within the airline's control, which covers technical faults, crew shortages and the knock-on from a late inbound aircraft. It pays nothing when the cause was genuinely extraordinary, though airlines stretch that word further than the case law supports, so a refusal on those grounds is worth testing rather than accepting.
Other airlines
Source: UK Civil Aviation Authority punctuality statistics, July 2025 to June 2026. Analysis by CheckFlightCompensation; the CAA is credited as the data source as its publication conditions require. Figures cover the 25 largest UK airports. Methodology and limitations.